Getting Started with Remote Access
  • 17 Apr 2023
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Getting Started with Remote Access

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Article Summary

If you’re not using single sign-on (SSO), to get started with Remote Access, you need an Remote Access username or email and an initial password.

  • Remote Access administrators receive an Remote Access username and password from our Support team. If you’re an administrator and don’t have one, visit our support site.
  • Technicians and remote users (usually third-party vendors and technicians needing remote access) get an Remote Access username and initial password from the company’s Remote Access administrator.