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      Activity and Event Logs
      • 12 Apr 2023
      • 4 Minutes to read
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      Activity and Event Logs

      • Updated on 12 Apr 2023
      • 4 Minutes to read
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      Article summary

      This chapter describes how to use the activity and event logs in the Secure Edge Portal account.

      Activity Log

      The Activity log lists the user-initiated control and management actions that modify your Secure Edge Portal resources, including organization, user account, role, iNode, iNode network services, and more. It provides information on who modified resources, which resources they modified, and when. Activity logs are retained for one year.

      Logged Activities

      Table 3 lists all the activity types and activities logged.

      Table 3. Activity Log Content

      Activity TypeActivity Logged

      Organization

      Organization create, update, and delete
      Session, Password, Tokens (Verify email, forgot password temp tokens), Service, Network, and Firewall policy updates
      VLAN enable and disable
      Standalone mode enable and disable
      Two-factor authentication enable and disable
      API access enable and disable
      iNode upgrade configuration stable, alpha, beta, off
      Branding update
      Branding enable and disable
      Webhook Access enable and disable
      Service Listener enable and disable
      Child Organization enable and disable
      Support Capability enable and disable
      Hardware monitoring enable and disable

      User

      User login and logout
      User forgot password (requesting a link to change password)
      Email verified
      Change or reset password
      User two-factor authentication login enable and disable
      User alert create, update, and delete
      User webhook create, verified, update, and delete

      User Role

      User role create, update, and delete

      User Account

      User account locked or unlocked

      iNode

      iNode create, update, delete, and reboot
      iNode diagnostic data initiated and canceled
      iNode statistics config update
      iNode upgrade config update
      CLI node timeserver set and unset
      CLI node nameserver set and unset
      CLI node WAN IP set and unset
      CLI node WAN VLAN set and unset
      CLI node MGMT IP set and unset
      Set node resource limit
      Download default SSH
      Hardware monitoring config update
      Duplicate Address Detection config update

      iNode Network

      iNode network create, update, delete, marked for delete, connect, disconnect
      iNode network firewall update
      iNode network enable and disable discovery
      iNode network firewall counter reset

      Custom Security Policy

      Security policy create, update, and delete

      Service

      Service create, update, delete, marked for delete, and restart
      Service listener create, update, delete

      Service Secret

      Secret create, update, and delete

      Serial number

      Serial number create, delete, and move

      SSH Key

      SSH key create and delete

      API Access Key

      API access key create and delete

      Event Log Download

      Event download request, deleted, and done

      Activity Log Download

      Activity download request, deleted, and done

      Viewing Activity

      If you have an Admin role in your company’s Secure Edge Portal account, the Recent Activity panel shows on the Secure Edge Portal account Dashboard. The most recent 25 activities display.

      ActivityLogDashboard

      Select More Activity to display the Activity page. Use the activity and date filters to specify activities to view.

      MoreActivityPage

      Downloading an Activity Log

      You must have an Admin role in your company’s Secure Edge Portal account to download a historical activity log. Follow these steps to request the activity report and download it:

      1. On the bottom of the Secure Edge Portal left menu, select download icon > Download Activity.
        ActivityEvents log download
        The Download Activity page displays.
        ActivityDownloadPage2
      2. On the Download Activity page, use the filters to specify the scope of the activity report. If you don’t specify an org, the default is your org and child orgs (if you have child organizations). If you don’t specify a start and end date, the activity for the past 180 days will be covered, up to a maximum of 10,000 records.
        ActivityDownloadPage3
        ActivityDownloadPage4
      3. Once you have specified the scope of the activity report, select the Request Report icon. You can request as many as 10 reports per day.
        ActivityDownloadPage5
        The Download Activity page displays the progress of the activity report request. The status is PENDING until the request has been completed.
        ActivityDownloadSendRequestPending
      4. When the activity report request has been completed, the status changes to COMPLETED and you can see the download icon.
        ActivityDownloadCompleted
      5. Select the download icon to download the activity report. The reports are deleted automatically after 24 hours, and no longer available for download.

      Event Log

      The event log lists events raised as part of the runtime operation of your iNode, iNode network, services, and webhook. Event logs are retained for 90 days.

      Logged Events

      Table 4 lists all the events logged.

      Table 4. Event Log Content

      Event TypeEvents Logged

      iNode

      iNode Status ALIVE, UNREACHABLE, and REBOOT
      iNode IP Address Change PUBLIC IP and PRIVATE IP
      iNode Upgrade Status SUCCESSFUL, FAILED, ENABLED, and DISABLED
      iNode Metrics for CPU, memory, or file system usage rises above 80%

      iNode network

      Remote Network Connection Status CONNECTED and TERMINATED

      Service

      Service Status HEALTHY, UNHEALTHY, and TERMINATED

      Webhook

      Webhook Notification Status FAILING, RECOVERED, FAILED

      Viewing Events

      If you have an Admin role in your company’s Secure Edge Portal account, on the bottom of the Secure Edge Portal left menu, select My Account (person icon) > Events to access the event log.

      MyAccount EventsMenu new

      You can select the filter drop-downs at the top of the screen to filter events by org and iNode, source, or date.

      EventLogListView

      Downloading an Event Log

      You must have an Admin role in your company's Secure Edge Portal account to download a historical event log. Follow these steps to request the event report and download it:

      1. On the bottom of Secure Edge Portal left menu, select the download icon > Download Events.
        ActivityEvents log download
        The Download Events page displays.
        EventLogDownload
      2. On the Download Events page, use the filters to specify the scope of the event report. If you don’t specify the source, the default is all — iNodes, iNode networks, services, webhooks. If you don’t specify an org, the default is your org and child orgs (if you have child organizations). If you don’t specify a start and end date, the activity for the past 90 days will be covered, up to a maximum of 10,000 records.
        EventsFilters
        EventsFilters2
        EventsFilters3
      3. Once you have specified the scope of the event report, select the Request Report icon. You can request as many as 10 reports per day.
        EventDownloadSendRequest
        The Download Events page displays the progress of the request. The status is PENDING until the request has been completed.
        EventDownloadPending
      4. When the event report request has been completed, the status changes to COMPLETED and you can see the download icon.
        EventDownloadCompleted
      5. Select the download icon to download the event report. The reports are automatically deleted after 24 hours, and no longer available for download.
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